PRIVACY POLICY

Introduction

West Coast Underground Radio ("we," "our," or "us") operates an online radio streaming service and website. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, listen to our stream, or interact with our platform.

By using our website or streaming services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Voluntarily Provide

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number) when you submit inquiries or feedback
• Information provided when you register as an artist or user on our platform
• Messages, requests, or other communications you send to us
• Profile information, including artist bios, social media links, and uploaded images

1.2 Automatically Collected Information

When you visit our website or stream audio, certain data may be collected automatically through cookies, web logs, and third-party tools:

• IP address
• Browser type and version
• Device information (operating system, device type)
• Pages visited and time spent on the site
• Referring URLs (the site you came from)
• General location (city/region based on IP address, not your exact physical address)
• Streaming activity (e.g., song played, listening duration)

This information is collected through:

• Standard web server logs
• Embedded players (such as Radio.co streaming widgets)
• Website analytics tools (e.g., Google Analytics, if enabled)
• Cookies and similar tracking technologies

We do not knowingly collect sensitive personal information such as financial data, health information, or Social Security numbers.

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our radio streaming service and website
• Provide customer support and respond to inquiries
• Monitor listener statistics (e.g., listener count, geographic distribution)
• Personalize user experience and recommend content
• Communicate with you about updates, events, or promotional content (with your consent)
• Manage artist profiles and display artist information on our platform
• Prevent fraud, abuse, and ensure security of our services
• Comply with legal obligations and enforce our Terms of Service

We do not sell, rent, or share your personal information with third-party advertisers for their marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve site functionality and performance
• Track streaming activity and listener engagement

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Services

Our website and streaming service may use third-party tools and services, including:

4.1 Radio.co (Streaming Service)

We use Radio.co to stream audio content. Radio.co may collect listener IP addresses, browser details, and general usage data for streaming functionality and analytics.

Radio.co Privacy Policy: https://radio.co/privacy

4.2 Website Hosting and Development (Vibe Otter)

Our website is hosted and maintained by Vibe Otter, which may collect basic usage data for security, hosting, and performance purposes.

4.3 Analytics Tools

We may use analytics services (such as Google Analytics) to track website traffic and user behavior. These services use cookies and may collect data such as IP addresses, browser types, and pages visited.

4.4 Social Media Platforms

Our website includes links to social media platforms (Instagram, Facebook, Twitter, etc.). If you interact with these platforms through our site, they may collect information about you in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies before providing any personal information.

5. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, streaming service, or business operations (e.g., hosting providers, analytics tools).
• For Legal Compliance: We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.
• Business Transfers: If West Coast Underground Radio is acquired, merged, or undergoes a business transition, user information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in our messages.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at Westcoastundergroundradio@gmail.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: